Four Seasons Palm Beach Oceanfront Suite at Christmas

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Overview: A highly refined, luxury beach-front resort Strengths: Service, dining, beach, views, quality of rooms Drawbacks: Limited number of suites Notable: The beach is much improved compared to a few years ago After trips to South Africa, Australia, Kona, the Persian Gulf and Costa Rica over the past five Christmases, at the demand strong suggestion of […]

Upper House Hong Kong – A Very Good Property

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Overview: A very good larger “boutique” hotel Strengths: Rooms, Bathrooms, Services, Views, F&B Drawbacks: Slight service snafu at breakfast, Nearby buildings can see in your bathroom, In-room breakfast not included with Virtuoso (restaurant only) While I hadn’t heard a lot of first-hand feedback about this property, what I had heard was very good.  While I […]

Upcoming Hotel Stays

Looking towards the balance of the year, I have some some good stays coming up…. Upper House – Hong Kong Four Seasons Pudong / Shanghai Four Seasons Beijing (a repeat stay) Monarch Beach (f/k/a St. Regis) (a repeat stay) Peninsula Beverly Hills (My 6th Peninsula!) Boston Harbor Hotel Four Seasons Palm Beach (a repeat stay) […]

Four Seasons Vail – Very good, but not slopeside

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Overview:  A solid option for skiing at one of America’s top ski venues Strengths: Service, rooms, F&B, generous with upgrades Drawbacks: The property is not slopeside, and even their slopeside ski lounge isn’t slopeside Notable: My room was generously upgraded – but perhaps the upgrade was too much of an upgrade? Background and Overview Business meetings in […]

Trump Soho – Politics aside, a reasonably good hotel

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Overview: A luxury high-rise property in Soho Strengths: Quality rooms, pro-active Virtuoso treatment, panoramic views Drawbacks: Some of the room service items disappointed, limited pool hours Notable: Pool hours were surprisingly limited One night earlier this year, I had a late dinner in the city followed by a client golf event in New Jersey the next morning.  Living in […]

The Roosevelt Hotel (Waldorf Astoria) – New Orleans – Did Not Impress

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Overview: The “Grande Dame” hotel of New Orleans Strengths: Attractive lobby, friendly staff, good elite recognition Drawbacks: Rooms, room service, approach to service A recent business conference brought me to New Orleans for the first time since 2010.  Last time, I stayed at the Ritz Carlton and was reasonably pleased.  The event I was joining was […]

Palace Hotel Tokyo – Good, but no locals

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Overview: A luxury hotel designed for foreigners Strengths: Terrific location for financial-related business trips, notable dining, balconies Drawbacks: Room had an unpleasant odor, Virtuoso late check out didn’t happen Notable: This is a hotel for foreigners.  Japanese don’t stay here.  Locals do eat here. A recent business trip brought me back to Tokyo for several […]

Rosewood Tucker’s Point Bermuda – Probably the best on the island

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Overview: A well finished four star resort hotel Strengths: Size and finishes of rooms, F&B, pools, [beach] Drawbacks: Musty smell in my room, some “island time” issues Notable: Very close to airport (but no jet noise) and also very close to Mid Ocean Club (top golf club on the island) Bermuda has so much potential.  Very close […]

Four Seasons Elite Card

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A few weeks ago, I received an email at work which at first I thought was a spoof email.  The email appeared to be from Four Seasons and was offering an “elite card.”  The email didn’t have a professional feel to it, so I proceeded with caution (meaning: I brought in our IT director to […]