Four Seasons New York Downtown – Promising, But Not Perfect

Overview: One of the top choices in the downtown NYC market, but still a little green Strengths: Rooms are well appointed, F&B was very strong, indoor pool Drawbacks: My check-in was not handled well; all staff were nice, though some were a bit rough around the edges Notable: Property construction was funded with EB-5 capital […]

Four Seasons London Ten Trinity – Good, but still working out some kinks

Overview: A promising hotel, trying hard, but still working out the kinks Strengths:¬†Room interiors are very strong, staff tried hard Drawbacks: Few rooms have views, limited dining menus Notable: A few avoidable service snafus during my “soft open” stay A recent business trip brought me to London for a week of meetings. ¬†Having followed the […]