The Roosevelt Hotel (Waldorf Astoria) – New Orleans – Did Not Impress

Overview: The “Grande Dame” hotel of New Orleans Strengths: Attractive lobby, friendly staff, good elite recognition Drawbacks: Rooms, room service, approach to service A recent business conference brought me to New Orleans for the first time since 2010.  Last time, I stayed at the Ritz Carlton and was reasonably pleased.  The event I was joining was […]

Conrad Seoul

Overview: A competitive in-city business hotel offering Strengths: Rooms, dining, health club/facilities Drawbacks: Some minor service limitations Belatedly picking up on my Asia Roadshow report from the Summer of 2015, after stays at the Four Seasons Hong Kong and the Aman Summer Palace in Beijing, I next found myself in Seoul. During my last visit […]

Asian Roadshow: Six Nights, Five Cities, Four (or maybe three) Countries

Business recently brought me to Asia for a whistle-stop tour of five cities.  These trips are tiring, as they typically involve multiple meetings (where I do the bulk of the presenting) and then an evening flight onward to the next city so that we are ready for the next day. This trip took me to […]

Waldorf Astoria Chicago (formerly The Elysian) – Just OK, not Great

Overview: A luxury city hotel that is just OK, not great Strengths: Service, location Drawbacks: Suite felt boxy, connectivity issues in rooms, average dining, challenges with the doorman I’ve been reading and hearing about this hotel since when it first opened as the Elysian in 2010.  Many early guests raved about the hotel and it […]

Waldorf Astoria Park City – “Just OK”

Overview: An upper-midscale “mountain-adjacent” resort property Strengths: Pool, price point Weaknesses: Service, trek to get to the mountain, dining This was my second visit at the Waldorf Astoria Park City.  Relative to the price point, this is an OK sort of property.  By no measure could this hotel be considered “luxury.”  Though my expectations were […]