Four Seasons New York Downtown – Promising, But Not Perfect

Overview: One of the top choices in the downtown NYC market, but still a little green Strengths: Rooms are well appointed, F&B was very strong, indoor pool Drawbacks: My check-in was not handled well; all staff were nice, though some were a bit rough around the edges Notable: Property construction was funded with EB-5 capital […]

Four Seasons London Ten Trinity – Good, but still working out some kinks

Overview: A promising hotel, trying hard, but still working out the kinks Strengths: Room interiors are very strong, staff tried hard Drawbacks: Few rooms have views, limited dining menus Notable: A few avoidable service snafus during my “soft open” stay A recent business trip brought me to London for a week of meetings.  Having followed the […]

Four Seasons Anguilla – Highly Recommended

Based on travel experiences over the past twenty five years, I’ve developed a high degree of skepticism towards “luxury” in the Caribbean.  My recent stay at the Four Seasons Anguilla demonstrated that it can exist. Overview: A very strong resort option in the Caribbean Strengths: Rooms, F&B, Pools, Beach Drawbacks: Housekeeping Notable: Basketball and soccer for the kids […]

Four Seasons Palm Beach Oceanfront Suite at Christmas

Overview: A highly refined, luxury beach-front resort Strengths: Service, dining, beach, views, quality of rooms Drawbacks: Limited number of suites Notable: The beach is much improved compared to a few years ago After trips to South Africa, Australia, Kona, the Persian Gulf and Costa Rica over the past five Christmases, at the demand strong suggestion of […]

Four Seasons Vail – Very good, but not slopeside

Overview:  A solid option for skiing at one of America’s top ski venues Strengths: Service, rooms, F&B, generous with upgrades Drawbacks: The property is not slopeside, and even their slopeside ski lounge isn’t slopeside Notable: My room was generously upgraded – but perhaps the upgrade was too much of an upgrade? Background and Overview Business meetings in […]

Four Seasons Elite Card

A few weeks ago, I received an email at work which at first I thought was a spoof email.  The email appeared to be from Four Seasons and was offering an “elite card.”  The email didn’t have a professional feel to it, so I proceeded with caution (meaning: I brought in our IT director to […]

Four Seasons New York – A Very Good Choice

Overview: A midtown luxury hotel that delivers on its proposition Strengths: Service, location, quality of F&B, views (from higher floors) Drawbacks: Rooms getting a hair dated (though renovations underway), no high-end dining option, no pool Recently, I had two separate one-night stays at the Four Seasons New York.  The property, designed by I.M. Pei, is […]

Four Seasons Washington DC – A Solid Option in DC

Overview: A strong, in-city luxury property Strengths: Service, location, quality of F&B, quality of room furnishings, FSPP recognition Drawbacks: Restaurant couldn’t accommodate me for dinner, unusual suite layout, front driveway often congested and queued onto the street Notable: Hotel offers a program with a massage for two and a private rental of their pool after hours […]